For fast and convenient customer service, call the Administrator at 1-888-220-3969.
You can file a new claim or check the status of an existing claim by visiting
Administrator’s Hours of Operation:
Monday thru Friday: 7:00 AM to 10:00 PM, Central
Saturday and Sunday: 8:00 AM to 8:00 PM, Central

Make sure you have the following information readily available to file a new claim.
  • Your Billing Address
  • The telephone number associated with your account
  • The date, time, location, and details of your incident/failure

Please note, submitting a claim does not automatically mean that the claim will be covered. You must contact the Administrator first for claim approval. Once your claim is authorized by the Administrator, you will be given instructions for how to receive service. $50 deductible and plan limits apply. See Plan Terms and Conditions for complete details, including limitations and exclusions.
File a Claim

Location marker580 Sylvan Ave.
Englewood Cliffs, NJ 07632
Location marker1-888-693-4992
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Plans are currently not available in CA & FL.

Federal Home Assurance LLC is an independent, privately-owned company and is not affiliated with any Federal governmental agency; is not acting on behalf of or at the direction of the Federal Housing Administration (FHA) or the Federal government; and this website is not authorized, approved, or endorsed by the federal government or FHA.

INFORMATION PROVIDED HEREIN IS FOR ILLUSTRATION/SUMMARY PURPOSES ONLY. Terms and Conditions apply. Click here to review a copy of the Federal Home Assurance Protection Plan (hereinafter the "Extended Service Contract" or "Contract"). Coverage under the Contract is issued and provided by AMT Warranty Corp., which is not affiliated with any manufacturer. Warrantech Consumer Product Services, Inc. is the Service Contract Administrator (License #187 in Texas). Plans are marketed by Federal Home Assurance, LLC.

All servicemarks/trademarks are the property of their respective owners, which are not affiliated with Federal Home Assurance, LLC or AMT Warranty Corp. and do not endorse AMT Warranty Corp.'s products and services.